Augmented Reality Software and Support Services

Description

Request for Information (RFI) – Augmented Reality, Command, Control, Communicate, Coordinate (ARC4) Software and Support Services

The U.S. Army Contracting Command-Detroit Arsenal (ACC-DTA) is seeking information from industry partners regarding their experience with ARC4 software and their capability to provide ARC4 software & support services.

Introduction

1. This RFI is being issued solely for information and planning purposes and is not a solicitation for services. Responses shall not contain any proprietary data from the responding company. The contracting organization responsible for this effort is Army Contracting Command – Detroit Arsenal (ACC-DTA). Telephone requests for additional information or to request a meeting to discuss this request will not be honored. Furthermore, those who respond to this RFI should not anticipate feedback with regards to its submission; other than acknowledgement of receipt.

2. This RFI does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. A solicitation is not available at this time; requests for a solicitation will not receive a response; unsolicited proposal responses to this request will not be considered as offers. This notice does not constitute a commitment by the United States Government to contract for any supply or service whatsoever. All information submitted in response to this announcement is voluntary, therefore the United States Government will not pay for information requested nor will it compensate any respondent for any cost incurred in developing information provided to the United States Government. All responses to this RFI become the property of the Federal Government and will not be returned.

3. Not responding to this RFI does not preclude any vendor from participating in any future RFP, if any is issued. If a solicitation is released, it will be synopsized via the System for Award Management (SAM.gov) website. It is the responsibility of vendors to monitor this website for additional information pertaining to this requirement.

Experience with ARC4 Software

Vendors shall describe their experience with ARC4 software. The vendor’s experience should demonstrate an in-depth and expert knowledge of the ARC4 software.

Capability to Provide ARC4 Software and Support Services

Vendors shall describe their capabilities to:

• Design, develop, integrate, test, and maintain all ARC4 software required for the integration of the ARC4 software into systems designated by the Government.
• Design, develop, integrate, test, and maintain all Intra-Soldier Wireless (ISW) emulator software to simulate systems.
• Produce, integrate, test, debug, deliver, document, and maintain any software that needs to be developed for the ARC4 software integration with Army vision systems.
•  Produce, integrate, test, debug, deliver, document, and maintain any software that needs to be developed for the ISW Emulator to support new features, addition of new modules, updates to existing software and bug fixes.
• Develop ARC4 software tools and utilities as required to support integration of ARC4 software.
• Perform ARC4 software configuration management, to include the developing, maintaining, and updating ARC4 Software Version Documents, System/Subsystem Specifications, System/Subsystem Design Descriptions, and Software User Manuals.
• Develop, maintain, and update a ARC4 Software Development Kit (SDK) that enables third party vendors to integrate ARC4 more independently into their systems as well as extend the ARC4 feature set with new capabilities.
• Support Government designated vendors in designing, developing, and integrating the ARC4 software into their vision system and train the Government designated vendors on all software applications supporting ARC4 system operation, test, and evaluation.
• Assist the Government by providing technical knowledge of the ARC4 software and integration into vision systems. Provide this required support by providing subject matter experts (SMEs) with domain knowledge of ARC4 system integration, evaluation, and requirements design.
• Provide engineering field support services as required to support the integration of the ARC4 into the Army vision systems to include support of planning, coordination, set-up, execution, data collection and analysis.
• Provide software engineering and subject matter expert support in installing, integrating, operating, and evaluating ARC4 software applications.
• Provide support as needed for Government training using the ARC4 software in vision systems.

RFI Response: Format and Submission

Respondents are requested to highlight their industry experience with ARC4 software and their capabilities to provide ARC4 software & support services based upon the information and requirements presented in this RFI. Responses are limited to the following: a page limit of five (5) pages maximum, typed in Times New Roman, size 12 font, single spaced, one (1) inch margins.

1. The Vendor responses to this notice shall include the following information:

• Vendor's name, address, business size (Large, Small, or any other small/socio-economic type), point of contact, phone number, and e-mail address.
• Vendor's description of their experience with ARC4 software.
• Vendor’s description of their capability to provide ARC4 software support services.

2.    Vendor responses to this notice shall be submitted to:

Points of Contact: Lieselotte H. Pattee; lieselotte.h.pattee.civ@army.mil

Time/Date: Responses shall be submitted to the above stated Points of Contact no later than 1500 EST, 16 November 2026.