RFP-27-01 Public Safety Radio Communication Upgrade

The Proposer shall assess, design, furnish, install, program, configure, test, document, and support a complete, reliable, and scalable public-safety radio communications system for the Framingham State University Police Department (FSUPD) to replace an existing system. This will include:

• dispatch consoles and workstations;
• repeaters;
• transmitters and receivers;
• antennas and RF components;
• network and Radio-over-IP equipment;
• racks, grounding, bonding, surge and lightning protection;
• primary and backup power;
• monitoring and alarm systems; and
• all associated hardware, software, licensing, and interfaces.

The proposer shall provide a fully operational system supporting FSUPD's existing authorized communications capabilities, including conventional analog, P25, P25 Phase 1 FDMA, 12.5 kHz narrowband, emergency signaling, unit identification, interoperability, and encryption where applicable, while providing a scalable system for future expansion.

The work shall include:

• professional installation and labeling in compliance with applicable codes and industry standards;
• redundancy and contingency provisions for equipment, network, power, and dispatch failures;
• secure and documented remote-access capabilities;
• complete system architecture and configuration documentation;
• all required programming and current configuration backups;
• identification of all recurring costs, licenses, subscriptions, dependencies, and support lifecycles;
• a detailed system cutover and rollback plan; and
• coordination with University IT and other authorized personnel.

The proposer shall furnish a transportable, independently operable backup dispatch system capable of deployment by trained FSUPD personnel within **15 minutes**, including required radios, antennas, power, accessories, protective case, related documentation, and alternate-location requirements, and shall provide comprehensive administrative and technical training covering dispatch operations, troubleshooting, alarms, emergency and backup procedures, system recovery, and technical support.

The proposer must also provide a Maintenance Agreement for the full term of the contract.

Proposals must meet all of the below Minimum Quality Requirements. Proposals that do not meet the Minimum Quality Requirements will be rejected and will not be evaluated further. A written narrative must address and acknowledge all of the items in Minimum Quality Requirements.

All bidders must visit the site prior to bidding.

| Event | Date |
| --- | --- |
| Site Visit - Meet in McCarthy building hallway by Police Station | 10:00AM, Tuesday October 13, 2026 |
| Questions to FSU Procurement Office (Limit of up to 3 questions per firm.) | October 20, 2026 by 12:00 noon |
| Response to Questions due to bidders | October 29,2026 |
| Proposal Due to Procurement Office | Tuesday, November 10, 2026 by **4:00 PM** |
| Committee Review | November 11-18, 2026 |
| University Selection* | November 25, 2026 |
| Award and Contracting* | December 4, 2026 |

PRICING PROPOSALS will be opened after the review and rating of the TECHNICAL PROPOSALS is completed. The University will select the vendor offering the best overall value to the University based on the evaluation of the Technical Proposal and the Price Proposal.

The contract term shall be for a period of **three (3) years, with an additional two annual renewal options** at the discretion of the University.