RFQ 26-05205 Accessible Video Player Hosting

The purpose of this RFQ is for the Commonwealth of Massachusetts to procure an accessible video player and/or hosting solution for videos that are embedded on Mass.gov.

As part of its goal to strengthen and advance digital accessibility and equity within the Commonwealth, and its goal for all digital applications and content to be fully functional and accessible for everyone, the Executive Office of Technology Services and Security is seeking an accessible video player and hosting solution for video content that is embedded on Mass.gov pages.

The purpose of implementing an accessible video player and/or hosting solution for Mass.gov is to deliver accessible and inclusive digital experiences to Massachusetts constituents.

We are seeking a solution that supports seats for up to 25 users, with accessibility features that are compliant with the Commonwealth's Digital Accessibility Standards.

The video player and/or hosting solution should provide each of the accessibility features listed below. Provide detailed explanations for any features listed below that the solution does not provide.

• Keyboard operable player controls, focus indicator that is easy to see
• All controls and interactive components can be identified and interacted with using a screen reader
• Proper accessible labels on player controls with descriptive accessible names
• Player controls that remain visible in Windows High Contrast Mode
• Support for multiple languages for video streaming and player controls/transcript/captions
• Ability to display transcript
• Supports separate captions and transcript files
• Supports multiple audio files within a single video for audio description
• Supports multiple video files within a single player for AD/Translation/ASL
• User friendly audio description button
• Ability to change the placement of captions on screen with .vtt files
• Picture in picture for separate ASL translator video
• Playback speed control
• Ability for viewer to adjust caption size/color
• Audio description and pausing via VTT files
• Ability for viewer to enlarge to a full-screen layout or enlarge to a user selected zooming level without becoming pixelated or blurry
• Caption display selections, color, size, font and position
• Ability to interact and read captions using a Braille display/screen reader

The solution should provide each of the general video player and hosting features listed below. Provide detailed explanations for any features listed below that the solution does not provide.

• No ads
• Ability to select what a viewer sees when a video finishes playing (ex: next video, loop, title screen, call to action clickable links)
• Clickable text links that can be embedded in a video (ex: Vimeo call to action)
• Ability to create video chapters
• Ability to create playlists
• Ability to replace video .mp4 file without impacting the existing URL for videos that are already embedded on Mass.gov
• Auto-captioning with the ability to edit auto-generated captions
• Ability to upload .txt, .srt and .vtt caption and subtitle files
• Multiple user seats that an administrator can assign
• Ability for an administrator to organize videos in folders and subfolders
• Custom public URL (ex: vimeo.com/massgov)
• Public, private, password protected video settings
• Compatible with Mass.gov CMS (Drupal)
• For video player only solutions player must be compatible with Vimeo/YouTube hosting solutions
• High-capacity storage (at least 7TB)

Bidders must submit their bids through the Commonwealth's online procurement system, COMMBUYS, as detailed in Attachment A. [...] This RFQ is restricted to Bidders on the following Statewide Contracts: ITS86.

All times in this RFQ are in prevailing Eastern Time. Responses must be received no later than the response due date and time indicated below or they will not be evaluated. Bidders must have their responses fully loaded and accepted in COMMBUYS prior to the RFQ Response Due date and time listed below.

The estimated term of any contract entered into under this RFQ shall consist of an initial 36-month term and may be renewed or extended upon written agreement by the awarded Bidder and the Agency. [...] The maximum Term length will be governed by the applicable Statewide Contract.

The responses to this RFQ will be evaluated based on the criteria listed below, in descending order of importance with the most important criteria listed first.

1. Fit to Requirements of the RFQ
2. Quality of product functionality
3. Time for delivery
4. Price as provided in the Cost Table

Bidders must complete the attached *RFQ Response Form* (Form 1), a *Cloud Terms Table* (Form 2) if providing cloud-based products or services (a "Cloud Solution"), a *Template Statement of Work* (Form 3) if providing professional services, and a *Risk Management Form* (Form 4).