Home Health Services for the Aging and Disability Services in the County of San Mateo

San Mateo County Aging and Disability Services seeks qualified providers to deliver home health and/or in-home support services for conservatees and other vulnerable adults who require assistance to remain safe, stable, and supported in the community. Services may include personal care, home-based assistance, and related supports coordinated through the Public Guardian, Adult Protective Services, or other programs within Aging and Disability Services.

To help conservatees and other vulnerable adults remain safely in the least restrictive community setting appropriate to their needs, the County requires access to qualified, reliable providers of home health, in-home supportive, and other home-based assistance services. These services are intended to supplement the oversight, care coordination, and decision-making functions performed by the Public Guardian, County staff, authorized representatives, family members, and other involved service providers.

The County may award one or more contracts through this solicitation. If multiple vendors are chosen, they will be utilized on a rotation basis.

Core services

The Contractor shall provide non-medical in-home supportive services, as authorized by the County and consistent with the client’s service plan. Services may include:

• Personal Care Assistance: Assistance with bathing, grooming, dressing, toileting, eating, mobility, transfers, and other activities of daily living.
• Homemaker and Chore Services: Light housekeeping, laundry, meal preparation, dishwashing, clutter reduction, and other routine household tasks necessary to maintain a safe living environment.
• Shopping and Essential Errands: Grocery shopping, prescription pickup, and other basic errands necessary to support the client’s daily living needs.
• Medication Reminders and Observation: Non-medical medication reminders and observation for changes in the client’s condition, consistent with applicable scope-of-practice requirements.
• Escort and Accompaniment: Escort or accompaniment to medical appointments, pharmacy visits, benefits offices, and other County-approved essential activities.
• Safety Monitoring and Supportive Supervision: Wellness checks, safety monitoring, and supportive supervision for clients at risk of wandering, self-neglect, falls, exploitation, or other threats to health and safety.
• Home Organization and Environmental Support: Basic home organization and environmental support intended to reduce household hazards and improve accessibility.
• Communication and Observation Support: Assistance communicating client needs and documenting or reporting observations for clients with cognitive impairments, behavioral challenges, or communication limitations.
• Other Authorized Supportive Services: Other non-medical tasks reasonably necessary to maintain the client’s health, safety, independence, or community placement, subject to County approval.

**Proposers must have the capacity to provide services throughout San Mateo County.** In rare circumstances, services may also be requested in neighboring counties.

The Contractor shall submit complete and accurate monthly invoices to Aging and Disability Services (ADS) no later than 45 calendar days after the first date of service provided to ADS recipients during the applicable service month.

**Proposals must be electronically received by 12:00 am, on Wednesday, December 2, 2026 via eProcurement system.** Allow sufficient time for the upload to complete by the Due Date and Time. Partial uploads will automatically terminate, and proposals will be rejected. The eProcurement system submission time will be the official submission time.

Include the proposer name and the RFP title and number in each filename. PDF format is preferred.

https://procurement.opengov.com/portal/smcgov

**Minimum qualifications (required):** Has Proposer has been providing similar services for a minimum of four (4) years within the last seven (7) years? Please confirm your firm is registered with System for Award Management (SAM).

**Evidence of Insurance:** The proposer shall provide a Certificate of Insurance identifying the proposer’s exact legal entity name as the named insured.

The County of San Mateo has adopted a Procurement Preference for Local Businesses Ordinance (County Ord. Code Ch. 2.89.)

Anticipated Contract Award Date: January 1, 2027.