Insurance Broker Services

The Town of Glastonbury will be accepting proposals from qualified firms who can provide insurance brokerage and risk management services to the Town of Glastonbury and The Glastonbury Board of Education for the period March 1, 2027, to June 30, 2032.

The Town of Glastonbury ("Town") is seeking proposals from qualified firms interested in providing Insurance Broker of Record and risk management services to the Town of Glastonbury and Glastonbury Board of Education, herein referred to as "The Town."

Overview

• Develop a complete understanding of the Town's areas of exposure.
• Evaluate existing insurance contracts and claim histories and make recommendations concerning any changes, modifications, consolidations, and/or additions in terms, conditions, and coverage limits needed to yield a comprehensive risk management program to protect the interest of the Town.
• Identify programs, products and insurers capable of meeting the Town's insurance needs and prepare bid specifications for markets capable of quoting for upcoming renewals.
• When authorized by the Town, approach appropriate markets on behalf of the Town to obtain pricing with respect to the risk management program desired by the Town. When available, a minimum of at least two (2) quotes from reputable carriers will be obtained for each type of risk for each fiscal year of the contract.
• Present for the Town's consideration, an evaluation of results, including a comprehensive financial analysis and a recommendation for selection of an insurer for each type of risk. Results will be due thirty (30) days prior to policy expiration.
• Negotiate on the Town's behalf the details of insurance contracts with selected carriers and audit resulting policies, rates, coverage terms and conditions for compliance.
• Assist the Town in monitoring, analyzing and processing all insurance claims and activities

Reporting and Responsibilities

• Prepare insurance applications and manage, evaluate, and negotiate contracts for all insurance coverages on behalf of the Town.
• Provide quarterly reports to the Town administration that includes claims, loss trend, and 4 years of historical data.
• Assists with certificates of insurance and insurance requirements for vendors, contractors, consultants and service providers.
• Provide annual renewal planning and market updates

Meetings

• Attend two Insurance Advisory Committee meetings to go over market trends, current coverage of the Town, claims review, and renewal recommendations
• Attend Town Council or Board of Finance meetings as requested

Transition

- Develop a transition plan that can be reviewed with the Town within 30 days of contract execution.

The Town requires that the firm designate a single point of contact for overall management of services provided in accordance with this RFP.

Respondents submitting a proposal for this solicitation are directed to respond online through a secure e-Procurement portal. Responses can be submitted at the following link: https://glastonburyct.bonfirehub.com/, under the RFP title "RPGL-2027-19 Insurance Broker Services". Respondents will be required to create a profile before submitting their proposal.

The proposal must be submitted in two (2) separate attachments clearly labeled Technical Proposal and Dollar Cost Proposal. NO DOLLARS SHOULD BE INCLUDED IN THE TECHNICAL PROPOSAL.

**Evaluation:** The Town shall select the responsible and responsive proposal which is determined by the Town to be the best suited, most advantageous, and provides the best value to the Town on the basis of the criteria included in this Request for Proposal (RFP). Proposals will be evaluated by a five (5) member Selection Committee to be appointed by the Town Manager.

**Insurance:** Errors and Omissions Liability or Professional Services Liability Policy for a minimum Limit of Liability **$5,000,000** each occurrence or per claim. Commercial General Liability: Each Occurrence **$1,000,000**, Aggregate **$2,000,000**. Automobile: Per Accident **$1,000,000**.

**Term:** A five-year contract through June 30, 2032, will be awarded with the option to renew for two (2) additional years, subject to an annual review and satisfactory negotiation of terms including a price acceptable to both the Town and the selected firm and subject to the annual availability of an appropriation.

Interviews of the top-rated firms will be held the week of December 7th, 2026.