RFR-EDUCATION DEPARTMENT CONTRACT SUPPORT

The Veterans Home at Chelsea (the “Home”) is a 24-hour long-term care facility serving approximately 250 Veterans of the Commonwealth. As a healthcare facility licensed/certified by the Massachusetts Department of Public Health (DPH), Centers for Medicare & Medicaid Services (CMS), and the U.S. Veterans Affairs (VA), the Home is responsible for maintaining ongoing compliance at a federal level, with state-specific rules, and across different regulatory bodies to ensure safe, high-quality, resident-centered care that is supported by a workforce that possesses the clinical skills and mandated credentials.

The Home seeks to strengthen its compliance and operations related to its workforce education and training through the year-long support of an experienced Contractor who will work on-site within the Home’s Education Department. The Contractor is responsible for ensuring the Home’s workforce education and training is up-to-date and complies with all applicable rules and regulations.

**Phase One: Education and Training Compliance Assessment and Outline Immediate Prioritization** (Estimated: Month One)

During this Phase , the Contractor will conduct a comprehensive assessment of the Home’s current workforce education and training compliance and identify immediate education needs requiring attention.

• Review education and training completed to date and identify outstanding requirements based on Department of Public Health (DPH), Centers for Medicare & Medicaid Services (CMS), Veterans Administration (VA), and any other regulatory requirements.
• Identify and outline gaps in required annual education, competency validation, and/or in-person instruction.
• Develop an education action plan including a schedule to address identified gaps across all three shifts.

**Phase Two: Address and Correct Immediate Prioritizations Identified in Phase One; Development of Annual Education Plan and Coordination and/or Facilitation of Education and Training** (Estimated: Months Two and Three)

The Contractor will work collaboratively with Home’s leadership to create, develop, implement, monitor, and maintain an Annual Education Plan designed to ensure that workforce education and training requirements are identified, scheduled, delivered, documented, and maintained in compliance with applicable DPH, CMS, VA, and other regulatory requirements.

**Phase Three: Delivery and Implementation of Annual Education Plan and Ongoing Compliance Support** (Months Four-Twelve)

• Deliver required annual education and re-education to staff across all three shifts, including hands-on education directly on the units as appropriate.
• Provide timely ad hoc education and re-education based on incidents, identified trends, audits, policy changes, regulatory findings, or other needs identified by Home leadership.
• Utilize HealthStream to maintain accurate education and compliance records.

Transition and Final Deliverables

At the conclusion of the contract period, the Contractor will provide:

• Final status of annual education compliance, including completed and outstanding requirements.
• Documentation of education and competencies completed during the contract period.
• A structured transition and warm handoff to designated Home staff to support continuity of education and training functions.
• The Home will be the sole owner of all materials produced related to the Scope.

Qualifications/Requirements:

• RN license in the State of MA
• Experience working in a leadership role in the level 2, Long Term Care Industry
• Strong knowledge of Level 2 SNF, DPH, CMS and VA regulations
• This is an onsite position. Availability to work and provide coverage across all three shifts (day 7am-3pm, evening 3pm-11pm, overnight 11pm-7am) is **required** based on the educational needs of the Home.
• Official CPR Trainer Certification

Only electronic quotes submitted via COMMBUYS will be accepted in response to this RFR. Responses must be sent via the “Create Quote” functionality in COMMBUYS.

**Contract term:** 1 YEAR initial duration, no renewal options.

Evaluation criteria:

• Comprehensive Response to all aspects of this RFR
• Proposal
• Best Value
• Licensure
• Certifications
• Compliance and responsiveness to RFR instructions
• Prior experience in Level 2 SNF
• References
• Availability/ability to be on site

All Bidders are **required** to make an SDP Commitment; the minimum acceptable SDP Commitment is 1%. At least 25% of the total available evaluation points shall be allocated to the evaluation of the SDP Plan Form.

Should an SBPP participant respond and meet the best value criteria as described in this solicitation, the SBPP participant shall be awarded the contract.

Payment terms are Net 45 calendar days from receipt of a complete and accurate invoice. No advance payments or deposits will be permitted.