Language Services

This Request for Proposals (“RFP”) solicits offers from qualified vendors (alternatively “Proposer”, “Offeror”), of which vendor will be selected in providing a Language Services for SUNY Downstate Health Sciences University (“SUNY-DHSU”).

Language and Interpretation services are needed to assist SUNY-DHSU in interpreting for our Limited English Proficiency (LEP) patients. SUNY-DHSU regularly has over 30 languages spoken in our extremely diverse patient population with a need for additional languages to be interpreted.

Additionally, vendor will be required to provide various services includes but not limited to phone and video interpretation, secure HIPPA compliant connections, ability to qualify bi-lingual employees to provide language services, certified American Sign Language (ASL), interpretation, ASL video interpretation a translation platform, a translation portal, in-person interpretation, and the ability to provide all services 24/7/365.

Attached hereto as Exhibit B are the Mandatory Requirements and Detailed Specifications for the services called for hereunder. Proposing vendors **MUST SUBMIT EXHIBIT B** filled out according to the instructions, along with their written proposal.

**Submission method:** Proposals must be submitted electronically via e-mail to CPBidsProposals@Downstate.edu. Proposals must be received on or before **December 2, 2026 at 2:00PM (EST)**. A grace period of five (5) minutes will be afforded to proposing vendors.

Proposing Vendors MUST request a “read receipt” when sending submissions via email. Vendors must clearly indicate on the Subject Line of the email the RFP number, Title and Vendor’s full legal name. Proposing Vendor’s Financial Proposal (*Exhibit C*) must be attached separately (completed Excel Worksheet). Proposing Vendors must also attach a copy of their signed and notarized Financial Proposal (*Exhibit C*).

Proposals will be evaluated on the basis of “best value” by an evaluation committee comprised of SUNY-DHSU representatives.

| Technical Proposal | Points | % |
| --- | --- | --- |
| Mandatory Requirements | 65 | 65% |
| Vendor References | 10 | 10% |
| Total Technical Proposal | 75 | 75% |
| Cost Proposal | 25 | 25% |
| Total | 100 | 100% |

Anticipated Term Length of Contract: Five (5) Years.

**Mandatory Walkthrough:** Wednesday, July 29th, 2026 at 10am. 450 Clarkson Avenue, Brooklyn, NY 11203. We will meet at the 450 Clarkson Avenue Lobby.