RFP Shared Micromobility System

The City of Syracuse is seeking to designate a preferred vendor(s) to operate a Syracuse Shared Micromobility System within the City.

The City seeks to implement a micromobility successor to the popular "SYNC" bike share program in the Spring of 2027. [...] Any program operating in the City of Syracuse must be a self-sufficient, independently operated system requiring no City capital or operating expenses, beyond voluntary sponsorship of deployed assets or stations that facilitate City business. The system must be sustained by sponsorship, advertising, and membership revenues.

The City of Syracuse seeks to engage qualified Vendors to implement and operate a modern, automated, demand-responsive shared micromobility system. The program shall utilize technology (i.e. hardware, software, mobile applications, etc.) to operate a fleet of shared bicycles that may be rented from publicly-accessible locations and returned to another station, kiosk, or other area, in order to provide a new, attractive mobility option that reduces vehicular travel and parking demand on congested city streets. Vendors responding to this RFP should demonstrate the details of the following requirements and successful experiences in implementation of such systems in comparable cities.

Scope areas

• Equipment
• Data Collection
• Distribution
• Type of System
• Funding
• Phasing
• Marketing
• Maintenance
• Customer Service
• Membership and Pricing
• Implementation Schedule
• Anticipated City Roles and Responsibilities
• User/ Customer/ Rider Enforcement Policy

The shared micromobility system will be wholly developed, owned, operated, and maintained by the Vendor(s). The City of Syracuse will participate in the initial planning and direct the implementation of the System, as well as conduct ongoing evaluations as necessary.

The selected Vendor(s) are solely responsible for all funding, including obtaining sponsorships or other programs needed to support the system.

The Vendor(s) is solely responsible for installation of all system materials. The Vendor(s) must comply with all applicable laws and regulations, including proper permitting.

It is the intent of the City of Syracuse to have an exclusive operator.

Submission

Proposals may be received up to but not later than Friday, **December 4, 2026 at 2:30 pm** via the City eProcurement Portal located at https://procurement.opengov.com/portal/syrgov. The City prefers electronic submission. If you choose to submit hard copy, please submit one (1) original (marked as "Original"), nine (9) copies (marked as "Copies"), and one (1) USB drive of the proposal.

Contract term

Contract commitment to own and operate the bike share system for an initial 3-year period (with the potential for renewal/ extension), with an initial launch no later than the Spring of 2027.

Evaluation

Upon receipt of proposals, an RFP committee will review each proposal and recommend award. The City will have the option to award to one or more vendors. The award is subject to the approval of the Mayor and the Common Council of the City of Syracuse. Proposals will be reviewed on the basis of competency, experience and qualifications, previous experience working for the City of Syracuse, and ability to perform the services required.

Insurance

The policy limits shall be in an amount not less than **One Million dollars** single-limit bodily injury, including wrongful death, and property damage. The insurance shall be in the minimum amount of **$2,000,000.00** per claim and **$2,000,000.00** as the aggregate limit of liability.