New York State Department of Labor (New York) posted this IFB on Nov 5, 2026. Responses are due Dec 9, 2026. Category: Information Technology. Questions are due 2026-11-16 15:00. Solicitation number 2140589.
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NYSDOL is issuing this Invitation for Bids (IFB) to seek Bids from responsive and responsible Bidders who are authorized to resell or are actively in the process of becoming an authorized reseller of Eightfold AI Inc. (Eightfold) or an equivalent software products and services. The products and services obtained through this IFB will be used for the implementation and maintenance of NYS Builds – a statewide workforce lifecycle tracking system for infrastructure projects. The system will be designed to manage the entire arc of major infrastructure builds, starting with a single pilot project.
For purposes of this IFB, "or equivalent" is defined as meaning any other software product or service which, in the sole opinion of NYSDOL, is equal in performance, form, function, utility, quality, and design in such a way that the software product or service is directly interchangeable with the referenced Eightfold product or service being compared to, without modification or customization.
NYSDOL will purchase items off the contract resulting from this IFB on an as-needed basis. The quantities within the financial proposal are estimates and do not represent a guarantee of any particular level of purchases.
The contracted products and services to implement and maintain NY Builds must have FedRAMP Moderate authorization status and be built within an AI-native solution where artificial intelligence is not merely an integrated feature, but the foundational architecture without which the core technology cannot function or deliver its primary use case.
System Components and Subscription Services Requirements
Under the direction of NYSDOL, the contractor must provide Eightfold or equivalent subscription services selected by NYSDOL, which must include the following Eightfold products or equivalent products designed to support the NY Builds vision:
The Workforce Exchange Economic Engine, Workforce Tracking Solution, Elevate Plus Support and Maintenance, and GovCloud Hosting products must be designed to support the overall requirements below:
1. Matching, Sourcing, and Workforce Supply: The System must include a matching engine that tracks the available unionized building trades workforce and apprenticeship pipeline and matches individuals to open jobs. [...] The System must integrate with labor market data, including NYSDOL's existing data, and with community hiring partners to support matching and local sourcing.
2. Predictive Workforce Planning: The System must include a predictive layer that connects future labor needs to today's training pipeline and projects requirements (for example, 100 electricians by 2034).
3. Employer and Job Order Management: The System must support job order intake from employers, builders, and subcontractors, specifying trade, skill level, phase, and timeline, from multiple channels.
4. Training Providers and Credentials: The System must record and track achievement of credentials, including licenses and certificates, within program-specified time frames.
5. Union and Apprenticeship Support: The System must let unions and apprenticeship support identify job seekers who meet union-specific screening criteria and identify candidates for registered apprenticeship programs based on related instruction requirements, qualifications, and training pathways.
6. Customer Assessment, Planning, and Workforce Tracking: The System must let internal users and individuals conduct, document, and track a variety of assessments (initial, comprehensive, common, and program-specific) to guide planning, identify employment barriers, and shape pathways to employment.
7. Supportive Services and Community Referrals: The System must track supportive services provided to customers, including childcare, transportation, etc. and must support referrals to community organizations.
8. Public Portal and Customer Experience: The System must provide a public-facing portal where any New Yorker, whether an experienced tradesperson, an apprentice, or someone new to construction, can create a profile, see current and projected job openings, and express interest in roles. The portal must be mobile-enabled with a responsive layout across devices and browsers.
9. Partner Access and Use: The System must provide secure, role-based access for the full range of NY Builds partners. [...] Access must be configurable by partner type, so each partner sees only the data and functions appropriate to its role and legal authority.
10. Staff Experience and Workflow: The System must provide a unified Customer 360 view that consolidates case history, notes, documents, referrals, and activity across connected workforce systems into one staff view.
**BIDS MAY BE SENT TO THE ABOVE ADDRESS ONLY** (Email Bid Submissions Are NOT Acceptable).
The Bidder must, at time of Bid submission, be a NYS certified Service-Disabled Veteran Owned Business. Bidders must submit *Attachment 2 - Bidder Certified Statements*. Return *Cover Pages 1 and 2* as part of the Bid or No Bid.
This Bid is an irrevocable offer for 180 days from the date of submission to the New York State Department of Labor ("NYSDOL"), or for such longer period as is set forth in the IFB.
**Contract term:** The term shall commence upon applicable control agencies' approval and shall be for a period of up to five (5) years. The contract may, at the discretion of NYSDOL, be extended for one (1) additional period not to exceed twelve (12) months.
**Questions:** Questions, inquiries or requests for clarification are only accepted via email and should be submitted to the following email address with the subject line of "IFB Z-142 Questions/Inquiry": labor.sm.DOLPurchase.Contracts@labor.ny.gov.
Key dates
All amendments, announcements, and clarifications related to this IFB will be issued on NYS Contract Reporter web page: https://www.nyscr.ny.gov
Prior to being awarded a contract pursuant to this IFB, the Bidder(s) and any designated authorized resellers who accept payment directly from the NYS, must be registered in the NYS Vendor File (Vendor File) administered by OSC.
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