ERP Temporary Staffing Service

The City of Raleigh (COR) is solicitating proposals from one or more firm(s) with which to contract for the following services:

Temporary staff augmentation services to supplement the City’s workforce by providing qualified, on-site Salaried Professional personnel to support day-to-day Finance operations (Payroll, Accounts Payable, Revenue, Procurement, and Accounting) while the City prepares to replace its current Enterprise Resource Planning (ERP) system with a modernized ERP platform. These are on-site positions only; remote or hybrid work arrangements are not available under this engagement.

The City of Raleigh is preparing to replace its current ERP system with a modernized ERP platform. To maintain continuity of day-to-day Finance operations during this transition, the City anticipates that its chosen temporary staffing service agency (or agencies) will fill Salaried Professional positions, subject to the terms outlined herein and as otherwise agreed to by the parties. These contractor positions will be employed through the temporary staffing service agency, yet will work full-time or part-time on the City of Raleigh campus, providing an array of supportive services to City of Raleigh users and supplementing the operations of the City’s full-time workforce.

This RFP is limited to temporary staff augmentation services and does not include ERP system implementation, configuration, or related consulting services, which are being procured under a separate, concurrent solicitation. [...] this engagement is structured as an indefinite-quantity, as-needed arrangement rather than a fixed staffing schedule.

• All candidates staffing the Contractor Positions set out in this RFP shall be the employees of CoR’s chosen temporary staffing services provider.
• The chosen staffing services provider will be expected to work in conjunction with CoR’s internal HR team to ensure that all candidates to fill the positions that are the subject of this RFP meet the City’s onboarding and background-screening requirements, including but not limited to comprehensive criminal background checks and drug screening.
• The City will provide City-issued equipment and the system access (including network and PeopleSoft access) required for these on-site roles; contractor staff shall use only City-issued equipment to access City systems and data.

**Submission method:** Proposals must be submitted electronically as a viewable and printable Adobe Portable Document File (PDF) through the City of Raleigh Electronic Bid Submission Form at: https://formsdev.raleighnc.gov/form/cor_rfp_dev

**Due November 18, 2026, no later than 3:00PM EST.** Proposals received after the RFP due date and time will not be considered.

Evaluation criteria and weights

| Criteria | Weight |
| --- | --- |
| Qualification and Government Experience | 25 |
| Staffing Methodology & Responsiveness | 25 |
| Rates & Overall Cost | 20 |
| References & Past Performance | 15 |
| Understanding of City Needs and Operational Capability | 15 |

The maximum interview/demonstration points a Proposer can receive is five (5) points.

**Insurance:** Commercial General Liability ($1,000,000 per occurrence / $2,000,000 aggregate), Workers’ Compensation in accordance with North Carolina law, and Automobile Liability if applicable ($1,000,000).

**Contract term:** The anticipated initial term is eighteen (18) to twenty-four (24) months from the contract execution date, with the option to renew or extend upon mutual agreement and satisfactory performance.

All proposals must include at least three client references for similar staffing projects handled by your company within the past three (3) years.