Crash Records Information System Service Agreement

This solicitation is to establish a contract for services to provide support, maintenance, and ongoing enhancement services for the Crash Record Information System (CRIS) to maintain system functionality, performance, reliability, and continued alignment with TxDOT business and operational requirements. This is a re-advertisement of 601440000045984.

This SOW is for services to provide support, maintenance, and ongoing enhancement services for the Crash Record Information System (CRIS) to maintain system functionality, performance, reliability, and continued alignment with TxDOT business and operational requirements.

**Vendor deliverables:** In accordance with Attachment E – Deliverables.

The vendor must provide the following personnel:

• Technical Architect
• Application Architect
• Application Architect (GIS Focus)
• Business Intelligence Architect
• Infrastructure Architect
• Database Administrator

There is no requirement for vendor personnel to perform work on-site. All services may be performed remotely

The vendor must support all environments, including maintaining configuration consistency where applicable and ensuring that changes are deployed and validated across environments in accordance with TxDOT requirements.

The vendor must maintain and support all application database configurations, data integrity, and performance tuning activities within their scope of responsibility.

Begin work within 10 business days after the issuance of written authorization from the authorized TxDOT representative.

Reports as requested by TxDOT. Reports and format standards will be approved by TxDOT and must be delivered to the designated TxDOT representative.

**Submission method:** The respondent must submit one signed and dated response to include the documentation required per response paragraph 16.3 through the Euna Procurement system: https://txdot.bonfirehub.com/.

Any response sent to TxDOT personnel via email - whether directly, courtesy copy (cc), or blind copy (bcc) - will be considered non-responsive.

The respondent shall not encrypt or password protect response or embed documents within the response; each section must be its own separate document.

TxDOT will consider best value for the state (reference TxDOT Terms and Conditions, Paragraph 2.07).

Responses will be evaluated and scored on a weighted system to determine the response offering the best value.

• Respondent qualifications and experience: **10 Points**
• Respondent's approach to meeting requirements detailed in the SOW: **124 Points**
• Pricing from Respondent's original written proposal: **40 Points**

Performance and Payment Bonds: Not applicable for this solicitation.

**Tentative Date for Contract Award:** January 28, 2027