RFI - Market Research Basis - Benchmark Audit

Utilizing an RFI, Harris County Texas seeks to obtain information and industry insights from qualified consultants, professional firms, subject matter experts, and other interested stakeholders regarding an independent benchmarking and operational assessment of administrative and paralegal functions across the bureaus and divisions of the Harris County District Attorney’s Office (HCDAO).

The purpose of this RFI is to identify industry’s best practices, innovative solutions, and methodologies that may assist HCDAO in evaluating its current operations, staffing requirements, organizational structure, and opportunities for improved efficiency and effectiveness.

This RFI is issued solely for information and planning purposes and does not constitute a Request for Proposal (RFP). **PRICING INFORMATION SHALL BE OMITTED.**

Harris County District Attorney’s Office is seeking information on consulting services to review existing processes, assess staffing needs and resource utilization, and establish a defensible, evidence-based framework for evaluating staffing models and optimizing existing resources. Findings and recommendations will support strategic resource allocation and informed decision-making in alignment with the following key business requirements:

1. Project Initiation and Data Collection
2. Workload Measurement
3. Staffing Analysis
4. Role Assessment
5. Process and Technology Opportunity Analysis
6. Organizational Structure and Management System Recommendations
7. Interim Findings
8. Final Report and Presentation

The final deliverables should summarize the assessment methodology, key findings, workload measurements, staffing recommendations, paralegal training and utilization opportunities, process and technology improvements, and organizational recommendations.

Respondents should also explain how recommendations would be prioritized based on operational impact, feasibility, anticipated costs, and implementation considerations. The final report should provide actionable recommendations and a proposed implementation roadmap to support informed decision-making, strategic resource allocation, and long-term organizational effectiveness.

RETURN RFI RESPONSE VIA BONFIRE

Transmittal Letter - The transmittal letter should include:

• Company name and address; name, title, email, telephone number of person(s) to be contacted for clarifications or additional information regarding submission, and
• A brief statement summarizing the vendor’s understanding of the project and relevant experience.

Respondents shall provide a proposed pricing structure in the form of a blank Bid Table identifying anticipated cost categories, deliverables, units of measure, and applicable pricing components associated with the proposed services. No actual pricing, rates, fees, or dollar amounts shall be included in the response.

The Office of the Harris County Purchasing Agent will initiate discussions, if needed, with selected vendors. Discussions may not be initiated by vendors. Vendors shall not contact any Harris County personnel during the RFI process without the express permission from the Office of the Harris County Purchasing Agent.

No preference or special consideration will be given to participants of this RFI. All submissions become Harris County property and will not be returned.