MD26-103 Dry Cleaning & Laundry Services for DPS Sworn Officers

The Department of Public Safety (DPS) is soliciting bids for professional dry cleaning, laundering, pressing, and minor garment repair services for sworn law enforcement officers assigned to the Utah Highway Patrol (UHP) Sections serving throughout the State of Utah. The primary objective is to maintain a professional, crisp, and clean uniform appearance across all operational divisions while adhering to rigorous hygiene, garment safety, and cleaning standards.

There are currently approximately 715 sworn officers stationed across 14 UHP Section Offices and other DPS divisions statewide. Each sworn officer is authorized to clean two (2) uniforms per week under this contract.

Location & Bidding Requirements

• Cleaners must be physically located in the city/region in which they wish to bid.
• UHP Headquarters must approve all drop-off and pickup locations prior to contract execution.
• It is impractical to award shirts and pants to one vendor and ties/coats to another in the same location; items for a location will be awarded as a consolidated bid.
• UHP prefers not to have a single vendor collect garments from multiple regions and hold them for a full week, as this increases the loss risk.

Delivery, Pickup & Turnaround

Each officer is individually responsible for dropping off and picking up their uniform items at designated vendor/section office locations. Next-day pickup is preferred. Where next-day service is not feasible, a set schedule must be established (e.g., twice-weekly pickup/drop-off).

Quality & Cleaning Specifications

• Items must be cleaned using professional, universally accepted dry cleaning methods and professional solvents. Garments must look and smell completely clean; items returned with noticeable odors will be rejected.
• The determination of whether a garment is dry cleaned or laundered will be made by the officer in accordance with departmental policy.
• All shirts and pants must be pressed with sharp military creases. Starch is **mandatory** for white cotton/poly shirts, but optional for other uniform garments unless specifically requested by an individual trooper.
• Items must be returned on hangers protected by clear plastic covers rather than folded, as folding damages military creases.
• Special pre-treatment and spot cleaning must be performed for high-perspiration areas (collars, armpits, waistlines) and specific fabric stains on all garments.
• Light jackets and winter coats must be cleaned strictly according to the fabric care instructions on the clothing label.

Monthly Billing

Vendors must submit monthly itemized billing statements directly to the respective Section Office by the **10th day of the following month**. Every monthly statement must include a detailed list of work ticket numbers, officer names, specific items cleaned, and individual item costs. A copy of each signed work ticket must be attached. The Department of Public Safety is tax-exempt. Sales tax must not be included and will not be paid.

Loss and Damage

In the event of lost or damaged uniform garments while under contractor care, the Contractor will compensate the Department at 50% of the actual item replacement cost in accordance with the following fixed schedule.

Awards will be determined by low bid per county. Vendors may bid as a chain vendor with multiple locations across Utah or as local independent vendors in specific sections where chain locations are unavailable.

All questions must be submitted through U3P during the question and answer period. Exceptions taken by a vendor to the scope/content of this solicitation that have not been addressed during the question and answer period will result in the vendor being rejected.

The bid opening will NOT take place in person, unless otherwise asserted herein. The Standard Terms and Conditions will not be negotiated. A bid that contains exceptions and/or additions to the Standard Terms and Conditions will be rejected and disqualified from this IFB.

The Contractor shall maintain workers' compensation insurance, commercial general liability insurance of no less than **$1,000,000.00** per person per occurrence and **$3,000,000.00** aggregate, and commercial automobile liability insurance with a minimum liability limit of **$1 million** per occurrence if a vehicle is used.

Length of Contract: 5 years. Vendor must guarantee its pricing for 1 year.