Impound Towing, Storage, and Auction Services

The City of Wichita is seeking proposals from firm(s) for Impound Towing, Storage, and Auction Services for the Wichita Police Department.

WPD seeks one or more qualified, licensed towing contractors to tow, intake, store, and release up to 1,500 vehicles annually. Vehicles may be towed from locations throughout the City.

Each proposer must comply with applicable Kansas law, City Code Chapters 3.40 and 11.97.010, and all other applicable requirements. Each proposer must operate as a licensed wrecker service and maintain at least three (3) wreckers.

The proposer ("Proposer") shall maintain a customer-service program capable of supporting WPD 24 hours per day, seven days per week. The program shall include towing, secure vehicle storage, vehicle release, payment collection, and disposition of unclaimed vehicles and other property.

The Proposer shall maintain security cameras that record the entire area in which vehicles arising from WPD-initiated tows are stored. Recording must be continuous, 24 hours per day, 365 days per year. The Proposer shall retain all recordings for at least 30 days.

Each storage lot must be completely enclosed by a security fence or wall. All areas and structures within the property boundaries must be adequately illuminated.

The Proposer shall respond to each police-dispatched towing call within 30 minutes after receiving the call whether received directly from WPD or their outlined designee.

At each police accident scene, the Proposer shall remove all vehicle wreckage, debris, broken glass, and reasonable amounts of fluids or other substances spilled or deposited on the roadway before leaving the scene.

The Proposer shall accept payment by certified check, electronic funds transfer, cash, or credit card without charging the owner an additional fee based on the payment method used.

The Proposer or its selected auction firm shall:

• Publish the legally required notice of each vehicle or equipment sale;
• Provide the publication affidavit to WPD staff before the sale date;
• Remove and destroy all vehicle license plates before the auction date;
• Refrain from removing any other part from a vehicle before citizen pickup or auction; and
• Bear all publication costs.

A vehicle may be auctioned only after WPD issues written authorization to auction that vehicle.

Proposals are to be submitted electronically through the City’s Procurement Portal (wichita.gov/procurementportal) using a secure login/password. One (1) electronic copy of the proposal is required.

Evaluation criteria

• Ability to Meet Proposal Terms and Conditions (10%)
• Project Understanding/Presentation (30%)
• Technical Qualifications/Resources (30%)
• References/Past Performance (10%)
• Cost (10%)
• Small & Emerging Business Enterprise Program participation (10%)

At the discretion of the Selection Committee, respondents may be asked to make an oral presentation to clarify information in their submittal.

The review and evaluation of the submitted proposals historically takes an estimated 60 to 90 days before notification from the City of Wichita that a contract has been approved by City Council.

Proposers shall have a minimum of 5 years’ experience in providing similar services specified in this RFP.