Senior Services: Senior Center Operations, Home-Based Services, and Care Coordination

The Incorporated County of Los Alamos (“County”) is requesting Proposals from qualified and experienced firms to operate and staff two (2) Senior Citizen Centers, one in Los Alamos, New Mexico and one in White Rock, New Mexico, and provide home-based services for older and frail adults. Services shall include congregate and home-delivered meals, transportation services, educational and social programs, entertainment, volunteer opportunities, adult day care, respite care, home-based care, and care coordination.

Los Alamos County is seeking a qualified organization to operate senior center programs and provide related services for older adults and other eligible participants.

Services are provided through the Betty Ehart Senior Center in Los Alamos and the White Rock Senior Center in White Rock and include meals, transportation, programming, home-based services, adult day and respite care, and care coordination.

The Successful Offeror shall provide the facilities, equipment, qualified personnel, and other resources necessary to operate senior services and provide home-based services and care coordination for eligible participants in Los Alamos County.

Services shall include Senior Center operations, meal and nutrition services, transportation, educational and social programming, volunteer opportunities, adult day care and respite care, home-based services, and care coordination.

Senior Center Operations and Services

• Operate and staff the following Senior Centers: (a) Betty Ehart Senior Center in Los Alamos; and (b) White Rock Senior Center in White Rock.
• Provide senior programming at the White Rock Senior Center based on identified community needs and available resources.
• Plan, coordinate, and collaborate with County departments and community organizations on a minimum of two (2) events, activities, or programs per fiscal year.

Transportation Services

The Successful Offeror shall provide and coordinate transportation services for eligible senior participants.

Meals and Nutrition Services

• Congregate meals at Senior Center locations;
• Home-delivered meals for eligible homebound senior citizens;
• Coordination of meal reservations and service schedules;
• Nutrition-related programming and information, as appropriate; and
• Compliance with applicable food safety, nutrition, and funding requirements.

Adult Day Care and Respite Care Services

The Successful Offeror shall provide adult day care and respite care services at the designated Senior Center facility, subject to participant demand and the availability of funding.

Home-Based Services for Older and Frail Adults

The Successful Offeror shall provide home-based services through qualified personnel to individuals residing in Los Alamos County who are sixty (60) years of age or older or frail adults eighteen (18) years of age or older.

Care Coordination

The Successful Offeror shall provide a care coordination program for individuals receiving home-based services.

Deliverables and Reporting

• Monthly Data Reports. Submit monthly data reports within fifteen (15) days following the end of each month, in a format provided or approved by the County.
• Quarterly Progress Reports. Submit quarterly progress reports within thirty (30) days following the end of each quarter.
• Annual Financial Review. Provide an annual financial review performed by an independent party with appropriate financial experience, or a copy of its most recent financial audit performed by an accountant or accounting firm.

**Submission method:** Submissions will be accepted ONLY electronically through the County’s Procurement Portal at https://losalamosnm.bonfirehub.com/. Only Proposals submitted through the County’s Procurement Portal by the Proposal Due Date stated herein, or as may be modified by addendum, will be considered. Late responses will not be considered.

The County’s preference, though not a requirement, is that Proposals be limited to fifty (50) pages, not including exhibits, attachments, or marketing materials. Proposal documents should be submitted in PDF format.

The term of the contract may be for a period of up to seven (7) years. Offerors must propose pricing for each potential year of the contract.

Evaluation criteria (100 points total)

| Criteria | Points |
| --- | --- |
| Familiarity with the Community and Ability to Respond to Community Needs | 10 |
| Past Performance and Organizational Capacity | 10 |
| Fiscal and Administrative Capacity | 10 |
| Program Evaluation | 10 |
| Public Relations and Collaboration | 5 |
| Qualifications, Experience, and Relevant Experience Providing Similar Services | 15 |
| Ability to Meet the Scope of Services – Service Delivery and Approach | 30 |
| Cost Proposal | 10 |

The Chief Purchasing Officer has determined a preference is applicable to this solicitation. Offerors must submit a written request for preference, using the *Request for Preference* form, with a copy of the applicable state-issued preference certificate, with its Proposal to qualify for preference.