MACK DIESEL DIAGNOSTICS AND ENGINE REPAIR SERVICES

The Procurement Division of Knox County, Tennessee will receive sealed bids for the provision of MACK DIESEL DIAGNOSTICS AND ENGINE REPAIR SERVICES as specified herein.

The intent of this solicitation is to convey to prospective vendors the general type and quality of Mack Truck Diagnostics and Diesel Engine Repair Services as desired by Knox County at an economical price. Knox County intends to make a Best Value Award. Best Value means more than low bid. It includes the initial cost, service quality and other factors detailed herein.

Knox County is seeking a Contractor(s) to provide Mack Truck Diagnostics and Diesel Engine Repair Services. Work to include but not limited to ability to flash and reprogram engines, transmissions and body control modules, calibrate DPF and ACM after treatment systems, program M-Drive and program transmission control modules. Knox County will deliver equipment to the Contractor’s location(s). Knox County reserves the right to get quotes for diesel engine repairs from other sources if the need arises.

Contractor's Responsibilities

At Contractor’s own expense, the Contractor shall:

• Provide competent supervision.
• Provide competent workers.
• Take precautions necessary to protect persons or property against injury or damage and be responsible for any such damage or injury that occurs as a result of their fault or negligence.
• Notify Knox County designee when repairs are completed.

Knox County will be responsible for the transportation of any vehicles to the Contractor’s facility. Bidders must state the address of their facility in which service will be performed. If bidder has multiple locations, please list all locations. Contractor’s facility(ies) must be located within fifty (50) miles of the Knox County Fleet Service Center located at 205 West Baxter Avenue, Knoxville, TN 37917. Locations beyond this specified distance will not be considered.

Knox County's Responsibilities

Knox County shall:

• Deliver equipment to vendor during approved hours;
• Pick up equipment in a timely manner during approved hours once Knox County is notified work is complete.

All vendors must submit the manufacturer’s standard warranty and shall promptly replace or repair defective material, parts, workmanship and/or inadequate design at no cost to Knox County.

Bids must be received by **2:00 p.m. local time on December 10, 2026**. Late bids will neither be considered nor returned.

Knox County requires that bids being submitted by hand be submitted with **one (1) marked original and one (1) exact copy**. Knox County's Procurement Division will not accept electronically transmitted bids through the County’s online procurement system. The Bid Envelope must show the Company Name, Bid Number, Bid Name & Bid Opening Date. In order to be considered all bids must be signed. Please sign the original in blue ink.

Knox County intends to make a Best Value Award. This bid will be evaluated using the following criteria:

| Criteria | Points |
| --- | --- |
| Price | 80 |
| Capabilities (Equipment and Personnel) | 20 |

The successful vendor must carry the insurance as indicated on the *Insurance Attachment A* hereto. As proof of the vendor’s willingness to obtain and maintain the insurance, the vendor must complete, sign and have its insurance agent sign the attachment and submit it with the bid.

Knox County intends to issue a one (1) year award. Upon the mutual agreement of each vendor and Knox County, the award may be extended for four (4) additional years, one (1) year at a time. This may result in a total of five (5) years.

Please DO NOT return pages one (1) through eleven (11). You must complete and return pages twelve (12) through sixteen (16).