Digital Engagement and Communications Platform

The City of Charlotte is seeking a qualified vendor to provide an Digital Engagement and Communication Platform. The selected vendor will provide a complete digital engagement and communications solution, including applicable software licensing, configuration, implementation, integration, data migration, testing, training, onboarding, support, maintenance and upgrades.

The platform will support community, customer, employee and organizational initiatives. Representative uses include recurring newsletters and multi-channel communications; public information campaigns; project webpages and digital engagement spaces; surveys and feedback; meetings and events; stakeholder and audience management; and multi-phase initiatives involving online and in-person participation.

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project's posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally one or more business days prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

Interested Vendors must register through the Procurement Portal to access these solicitations and participate in solicitation activities.