Texas Health and Human Services Commission (Texas) posted this RFP on Oct 21, 2026. Responses are due Nov 30, 2026. Category: Professional Services. Solicitation number HHS0017150.
The Texas Health and Human Services Commission (HHSC), on behalf of HHSC, the Department of State Health Services (DSHS), the Department of Family and Protective Services (DFPS), (collectively, the "Agencies"), seeks a qualified Contractor to provide Human Resources, Payroll, Time, Labor, and Leave (HRPTLL) managed services for approximately 50,000 State employees.
Services include operation of HR and payroll business processes, employee support services, call center operations, reporting, records management, training support, and related administrative functions.
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The Texas Health and Human Services Commission (HHSC), on behalf of HHSC, the Department of State Health Services (DSHS), the Department of Family and Protective Services (DFPS), (collectively, the "Agencies"), seeks a qualified Contractor to provide Human Resources, Payroll, Time, Labor, and Leave (HRPTLL) managed services for approximately 50,000 State employees.
Contractor shall provide all Services and meet all requirements as described in this Scope of Work (SOW). Contractor shall implement the Human Resources Payroll, Time, Labor, and Leave Services (HRPTLLS) and provide support that meets or exceeds HHSC specifications.
The HRPTLL services are divided into five (5) principal areas: Human Resources Services; Payroll Services; Time, Labor and Leave Services; Financial Services; and Shared Services.
The five (5) principal areas described above include manager, employee, and other self-service functionality delivered through CAPPS HCM. [...] The Contractor shall enter data into the system for these employees, in addition to other program areas, as designated by the Agencies.
The Contractor shall be a Certified SAP Partner for the recruitment and hiring module to meet the standards outlined for the delivery of recruitment and hiring processes and system requirements.
Contract performance is comprised of three (3) phases: Phase I – Transition, Phase II – Operations, and Phase III – Turnover. [...] The Contractor shall be required to perform successful achievement and completion of transition activities with existing HHSC staff and the incumbent Contractors within six (6) months after the Contract Effective Date.
Respondent's Solicitation Response will remain a firm and binding offer for 240 days from the date the Solicitation Response is due.
Respondent accepts the Solicitation terms and conditions unless specifically noted by exceptions advanced in the form and manner directed in the Solicitation.
If submitted by email, Responses containing SSNs must be encrypted.
The Contractor shall maintain and provide evidence of its official SAP Partner certification status upon request throughout the duration of the Contract.
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