Operational Management of Southern Skates Roller Rink

The City of Dallas (the “City”) is seeking proposals from qualified and experienced proposers to establish a five (5) year service contract with one (1) five-year renewal option for the management and operation of Southern Skates Roller Rink to be utilized by the Park & Recreation Department.

The awarded proposer will operate, manage, and maintain Southern Skates as a first-class event and recreational facility for the enjoyment of skating activities and ancillary special events, such as community events/celebrations or other events compatible with the primary purpose (skating) with the facilities. The proposer will be required to meet the highest visual, operational, customer service, community engaging, production, and/or management standards, to provide top quality amenities and services to visitors and community.

Management and Operations

• Purpose: The Operator shall operate, manage and maintain Southern Skates as a first-class event and recreational facility for the enjoyment of roller-skating activities and ancillary special events, such as birthday parties, or other events compatible with the primary purpose (roller skating) with the facilities.
• Admissions: The Operator shall provide admittance services for the facility.
• Skate and Equipment: The Operator shall provide skates for skate rental and skate-related sales for the facility.
• Special Events: The Operator shall provide special event booking and reservations, rental and sales services for the facility.
• Concessions and Merchandising: The Operator shall provide food and beverage concessions and other skate-related goods and services for the facility.
• Facility Staff: The Operator shall provide skating attendants, cashiers, equipment rental attendants, security guards, merchandisers, food concessionaires and other personnel necessary for the operation and maintenance of the facilities.
• Housekeeping and Janitorial: The Operator shall provide all housekeeping and janitorial services necessary for the operation of the facility.
• Systems and Equipment Maintenance and Repair: The Operator shall maintain in good repair all building equipment and systems, including sound equipment, electrical, mechanical, plumbing, heating and air conditioning systems, front and rear doors, light fixtures and bulb replacements, plumbing and floor drains, exhaust fans, windows, interior doors, and security equipment.
• Building Maintenance and Repair: The Operator shall perform routine repair and maintenance of the roof, foundation, exterior walls, exterior lighting, termites and pest extermination, exterior grounds and all public and common areas of the facility to keep them in a reasonably neat, safe, clean, repaired, sanitary and attractive condition.
• Utilities: The Operator shall pay the cost of all utility services and initial connection charges, including but not limited to water, gas and electricity used in connection with or chargeable against the facility for the duration of the term of the contract.
• Annual Budget: The Operator shall submit, in complete and final form, annual operating budgets for the upcoming fiscal year to the Director for review, at a date to be determined each year by the Director.
• City Use of Building: The Operator shall provide the Dallas Park and Recreation Department with up to 5 “free” uses of the facility annually where the admissions fee shall be waived.

**Submission method:** All questions shall be submitted electronically through the City’s solicitation portal; the City will respond to all questions by way of an addendum which will be posted as part of the solicitation. All Proposal documents can be obtained through the City’s solicitation portal at www.dallascityhall.bonfirehub.com.

**Insurance:** The successful contractor will be required to purchase, within fifteen days of award, and maintain, during the term of the contract, insurance as described in Attachment B and agrees to the indemnification agreement therein.

**Contract term:** The commencement date of this contract shall be upon Council approval and contract execution.

Proposers shall provide a minimum of four references for the requested services.

The period of time from the solicitation’s release until Council award is known as the Cone of Silence.