RFP 27-08 City of Mableton Employee Benefits Brokerage and Consulting Services

The City of Mableton, Georgia, invites qualified employee benefits brokerage and consulting firms to propose services that strengthen employee benefits, support HR administration, and manage the total cost of coverage. The City seeks a broker that provides independent recommendations, transparent compensation, responsive employee support, and practical expertise serving Georgia local governments.

The selected firm will support HR and Finance in administering and improving the City’s employee benefit program. Potential services include medical, dental, vision, life, accidental death and dismemberment, short-term and long-term disability, pharmacy, employee assistance, wellness, and voluntary benefits.

The selected firm will support HR and Finance in administering and improving the City’s employee benefit program. Potential services include medical, dental, vision, life, accidental death and dismemberment, short-term and long-term disability, pharmacy, employee assistance, wellness, and voluntary benefits. The final scope will reflect the City’s actual programs and approved changes. Retirement investment advice and property and casualty brokerage are excluded unless separately procured or expressly added through an authorized amendment.

Assess the current program, employee needs, recruitment and retention goals, administrative capacity, and cost drivers. Develop a three- to five-year strategy with annual actions, projected costs, risks, and measurable objectives. Provide an annual work plan aligned with the City’s budget and renewal calendars.

Develop specifications and a marketing strategy for City approval. Identify eligible carriers, TPAs, PBMs, stop-loss carriers, and wellness providers with appropriate market access. Prepare uniform quote requests, document outreach and responses, and present comparable options covering benefits, exclusions, networks, guarantees, service terms, and total cost.

Validate renewal calculations and available claims experience. Challenge assumptions, negotiate rates and administrative charges, and document quoted and final terms.

Prepare annual benefit budget projections and recommended employee contribution options with transparent assumptions and sensitivity analysis. Provide quarterly financial and utilization reports to the extent reliable data are available.

Maintain a calendar of benefit-related notices, reporting, renewals, and employer actions applicable to the City’s actual plan structure. Assist with ACA employer reporting, HIPAA privacy and security, applicable continuation coverage requirements, cafeteria plan administration, and related benefits obligations.

Develop a transition plan that preserves coverage and employee access. Prepare accurate, accessible benefit guides and employee communications for HR approval. Conduct scheduled on-site or virtual enrollment meetings, assist employees with plan comparisons, and support new hires and qualifying life events.

Provide a documented escalation process for claims disputes, coverage questions, enrollment errors, and billing discrepancies.

Submission method:** All proposals and addenda shall be submitted electronically on one USB flash drive enclosed in a sealed package. Files must be searchable, unencrypted, and free of password protection. Include the proposal and signed forms as PDFs and the pricing and requirements response as editable Excel files. Paper proposals submissions will not be accepted. You can email your proposals to purchasing@mableton.gov. You can also mail the proposals to the address below. **HAND DELIVERY IS NOT ACCEPTED!

**Proposals due 11.23.2026 AT 10:45 AM EST.** Late proposals will not be accepted.

Proposed term for City review: one initial year with up to four additional one-year renewals, subject to satisfactory performance, negotiated compensation, required approvals, lawful funding provisions, and a written renewal. No automatic renewal is authorized.

Evaluation criteria (100 points):

• Public-sector experience and comparable results: 20
• Proposed team capacity and service model: 15
• Technical approach strategy and renewal management: 20
• Government-plan compliance and data protection: 15
• Implementation enrollment and employee support: 10
• Compensation transparency reasonableness and overall value: 15
• Comparable client references: 5

Proposed minimum insurance limits for City and Legal confirmation before issuance: commercial general liability **$1,000,000** per occurrence and **$2,000,000** aggregate; professional liability or errors and omissions **$2,000,000** per claim; cyber liability **$1,000,000** per claim; workers compensation at statutory limits and employers liability **$1,000,000** where applicable; automobile liability **$1,000,000** combined single limit where applicable to performance.