Vendor Service Contract for Vending Machine Services for Department of Public Works Facilities

The City of Milwaukee Department of Public Works ("DPW") is seeking proposals from qualified vendors ("Vendor" or "Proposer") to provide vending machine services across various DPW-managed buildings and facilities. The selected Vendor will be responsible for furnishing, installing, stocking, and maintaining vending machines that offer a variety of high-quality snack and beverage options for City of Milwaukee ("City") employees and visitors.

The purpose of this RFP is to establish a contract for furnishing, installing, maintaining, servicing, repairing and/or replacing and stocking automatic vending machines for dispensing non-alcoholic beverages, food, food products, candy, and other standard vending items that DPW may designate throughout the contract period on an as-needed/when-needed basis.

Deliverables

1. Furnish, install, maintain, service, repair, replace, and stock automatic vending machines for dispensing:

• Non-alcoholic beverages;
• Food and food products; and
• Candy, snacks, and other standard vending items as approved by DPW.

2. Provide a diverse product selection appealing to a broad range of consumers, including:

• Recognizable brand-name snacks and beverages; and
• Healthy and nutritious snack and drink options.

3. Supply only fresh, high-quality, sealed products and comply with all City-approved product guidelines.

4. Ensure all equipment and operations meet applicable City, State, and Federal health and safety standards.

Specifically excluded from the scope of this contract is the right to provide tobacco products, including smokeless tobacco products.

The Vendor will be responsible for ensuring the vending machines are serviced regularly so that product is fresh and does not exceed code date or expiration date. The Vendor will be responsible for keeping the vending machines and their immediately surrounding area clean and sanitary. [...] Initial equipment must accept $1, $5, $10 bills, accept credit/debit cards, have a smart-pay option, and have remote monitoring capabilities that allow the Vendor to wirelessly track mechanical issues and detect need for machine refill. [...] The Vendor must have trained competent service personnel available so that repairs to machines will be accomplished within 24 hours of initial notification by DPW or a customer.

**Submission method:** Upload your submission at https://cityofmilwaukee.bonfirehub.com/opportunities/259678. Your submission must be uploaded, submitted, and finalized prior to the Closing Time of **Thursday, November 19, 2026 at 4:30 PM CT**. RFPs submitted via email directly to the Purchasing Agent will be rejected.

The Cost Proposal document must be uploaded as a separate file, clearly labeled "COST PROPOSAL DOCUMENTS".

Scoring

• Compliance with Response Requirements – Structure of Responses Section: PASS/FAIL
• Firm Experience & Qualifications: 30 Points Maximum
• Quality and Completeness of Proposal: 30 Points Maximum
• Proposer's Cost Proposal: 35 Points Maximum
• References: 5 Points Maximum
• Bonus Points: SBE up to Five (5) additional points; LBE up to Ten (10) additional points; Socially Responsible Proposer up to Five (5) additional points

A performance bond will be required covering the full cost of system development and implementation and will be in place until final acceptance of the system. The language of the bond must be approved by the City: None

The successful Proposer will be required to provide a certificate of insurance acceptable to the City of Milwaukee evidencing appropriate insurance coverage is in effect.

The contract term is one (1) year from the date of award, with four (4) options to extend for one (1) year each upon mutual agreement.