Police Department Promotional Assessment Center Services

The City is soliciting proposals from qualified independent consultants or firms to develop, administer, score, and support promotional Assessment Centers for the Police Department.

Through this RFP, the City seeks a qualified independent consultant capable of providing a consistent, secure, objective, job-related, valid, reliable, and professionally defensible Assessment Center process that complements the City’s Police promotional examination process and provides qualified candidates a fair opportunity to demonstrate their readiness for promotion.

Assessment Center services may be required for the following classifications:

• Police Sergeant
• Police Lieutenant
• Police Captain
• Assistant Police Chief
• Other applicable Police Department promotional classifications as authorized by the City

The selected consultant shall provide all professional services necessary to conduct the Assessment Center process. At a minimum, services shall include:

• Meet with designated City and Police Department representatives to identify the responsibilities, competencies, and performance expectations associated with each promotional classification.
• The vendor shall be responsible for developing the evaluation criteria, subject to the City's review and approval. The Performance Review Panel shall be responsible for consistently applying the approved criteria throughout the assessment process.
• Conduct or utilize an appropriate job analysis or competency-development methodology to establish the job-related basis for the Assessment Center.
• Develop Assessment Center exercises appropriate to each classification.
• Establish standardized candidate instructions, assessor instructions, scoring criteria, rating scales, and evaluation materials.
• Develop alternate exercises or materials when necessary to maintain examination security.
• Recruit, recommend, train, and/or coordinate qualified assessors as required by the City.
• Administer and monitor all Assessment Center components.
• Maintain the confidentiality and security of Assessment Center materials before, during, and after administration.
• Score candidate performance using established scoring methodologies.
• Perform appropriate quality-control reviews of scores before results are finalized.
• Provide individual candidate scores and final Assessment Center results to the City within an agreed-upon timeframe.
• Provide documentation explaining the scoring methodology and calculation of final Assessment Center scores.
• Provide post-assessment reports and other documentation required by the City.

The vendor shall submit a proposed timeline with its proposal, identifying the anticipated number of calendar days required for each phase.

Final Assessment Center scores and reports shall be submitted to the City within **ten (10) business days** following completion of the Assessment Center, unless otherwise approved in writing by the City.

Offerors may submit proposals electronically by uploading required documents at the City of Lubbock’s partner’s website, Bonfire. [...] Sealed proposals and electronic submittals submitted through the Bonfire portal, shall be received until: **November 17, 2026, prior to 3:00 P.M.**

The contract shall be for a term of one (1) year, with the option of four (4), one year extensions, said date of term beginning upon formal approval.

All proposals will be evaluated by an evaluation committee and may include senior management representatives, a financial officer, and/or an independent consultant. The committee will evaluate and numerically score each proposal in accordance with the evaluation criteria included in the Request for Proposal.

Insurance required:

• Commercial General Liability: $1,000,000 per Occurrence / $2,000,000 Aggregate
• Automobile Liability: $1,000,000 Combined Single Limit
• Workers’ Compensation: $500,000 per Occurrence; Employer’s Liability $1,000,000 per Occurrence